Felix Ferro / ffcars.ru
Version dated 30 September 2026. This policy covers visitors to ffcars.ru and enquiries about vehicle personalisation.
1. Your data contact
Data operator: Individual Entrepreneur Alexey Vladimirovich Bukin, Tax ID 525807959707, operator address pending, trading as Felix Ferro. Questions and consent withdrawals: mail@felix-ferro.com. Telephone: +7 (968) 528-00-00. Atelier contact address: 9 Barvikhinskaya Street, floor 2, Moscow, 121596, Russia. The atelier contact address does not replace the operator’s address.
2. Enquiries and callbacks
To respond to your enquiry, contact you and prepare a proposal for your chosen vehicle, we process your telephone number, selected vehicle or configuration, enquiry page and submission time, and any enquiry content you provide. We record the fact, time and version of your consent. Please do not submit passport details, payment details or health information.
Enquiry processing is based on the separate consent you give through an active checkbox before submitting the form. Where an enquiry results in a contract, data necessary for that contract is processed on the relevant legal basis. Enquiry consent does not authorise promotional messages.
3. Referral information and analytics
To evaluate enquiry sources, the site may retain UTM tags, the yclid advertising identifier, the enquiry page and referral source. With separate analytics permission, Yandex Metrica ClientID may also be retained and associated with your enquiry. Declining analytics does not prevent you from submitting an enquiry.
Yandex Metrica is provided by YANDEX LLC, 16 Lva Tolstogo Street, Moscow, Russia. When analytics is enabled, the service receives browser and device information, IP address, cookie data, pages visited and website interactions to produce statistics and improve the site. Telephone numbers and enquiry content are not sent as Metrica parameters; form fields must be excluded from Webvisor recording. Read Yandex’s privacy policy and Metrica terms.
Necessary technical data supports site operation and security. Optional analytics starts only after your separate choice. You can reset your saved choice by deleting ffcars.ru site data in your browser settings. You will be asked again on your next visit; no new analytics identifiers are collected after you decline.
4. Storage and access
When collecting Russian citizens’ personal data, recording, organisation, accumulation, storage, updates and retrieval use databases located in Russia. Access is restricted to employees who need the data to handle your enquiry and properly engaged processors subject to confidentiality and processing instructions. We use access controls, secure connections and appropriate technical and organisational measures.
Enquiry data is retained in the protected enquiry system while needed to respond, prepare a bespoke project and communicate about it. Retention depends on the processing purpose; automatic deletion after a fixed number of days is not enabled. After the purpose has been fulfilled or consent withdrawn, data is deleted within the statutory period, ordinarily within 30 days, unless another legal basis applies. Contract records follow applicable statutory retention periods. Consent evidence and technical logs are retained only to the extent and for the period justified by the operator’s legal duties and protection of rights.
5. Notifications and integrations
A service notification about a new enquiry may be delivered to staff through Telegram. It must not contain a telephone number, enquiry content, analytics identifiers or a link providing unauthenticated access to personal data. Enquiry details remain in the operator’s protected system.
Enquiry data may be sent to an external system only with a legal basis, an identified recipient and the necessary contractual and security measures. Transfers outside Russia require compliance with separate legal requirements, including prior notification to Roskomnadzor. Routing a transfer through a proxy does not itself remove its cross-border nature.
6. Your rights
You may request access, correction, restriction or deletion of your data, withdraw consent and challenge processing before Roskomnadzor or a court. Email mail@felix-ferro.com with the telephone number used for your enquiry and the details of your request. We may ask for reasonable identity confirmation to protect your data. We respond within statutory time limits.
Processing follows Russian Federal Law No. 152-FZ on personal data. Current terms are published here. The separate enquiry processing consent is available before form submission.